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Last edited anonymously
April 29, 2008 | History
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Fred Wiersema

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  • Cover of: The New Market Leaders: Whos Winning And How In The Battle For Customers

    First published in 2001 7 editions in 1 language
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  • Cover of: Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together

    First published in 1996 6 editions in 1 language — 2 previewable Cover of edition customerintimacy0000wier
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  • Cover of: Digital Disciplines: Attaining Market Leadership Via the Cloud, Big Data, Social, Mobile, and the Internet of Things

    First published in 2015 3 editions in 1 language
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  • Cover of: Customer Service: Extraordinary Results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA

    First published in 1998 2 editions in 1 language — 1 previewable
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  • Cover of: L'Exigence du choix : Trois disciplines de valeur pour dominer ses marchés

    First published in 2002 1 edition — 1 previewable
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  • Cover of: El Mejor Socio Es Su Cliente

    First published in 1997 1 edition in 1 language
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Subjects
Customer services, Customer relations, Attitudes, Competition, Compétitivité (économie politique), Concurrence, Consommateurs, Consumer satisfaction, Economics, Entreprises, Finance, Gestion, Industrial management, Internet marketing, Leadership, Market segmentation, Marketing, Planification stratégique, Preferences, Productivité, Quality of products, Qualité des produits, Relations avec la clientele, Relations avec la clientèle, Satisfaction

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ID Numbers

  • OLID: OL2814754A

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History

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April 29, 2008 Created by an anonymous user initial import