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Last edited by RenameBot
September 2, 2008 | History
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Wendy Leebov

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  • Cover of: Service quality improvement: the customer satisfaction strategy for health care

    First published in 1993 3 editions in 1 language — 1 previewable
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  • Cover of: Service excellence: the customer relations strategy for health care

    First published in 1988 3 editions in 1 language — 1 previewable
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  • Cover of: Customer Service for Professionals in Health Care

    First published in 2003 2 editions in 1 language
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  • Cover of: Resolving Complaints for Professionals in Health Care

    First published in 2003 2 editions in 1 language — 1 previewable
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  • Cover of: Wendy Leebov's essentials for great personal leadership: no-nonsense solutions with gratifying results

    First published in 2008 2 editions in 1 language
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  • Cover of: The quality quest: a briefing for health care professionals

    First published in 1991 2 editions in 1 language — 1 previewable
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  • Cover of: The Indispensable Health Care Manager: Success Strategies for a Changing Environment (The Jossey-Bass Health Series)

    First published in 2002 2 editions in 1 language — 1 previewable
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  • Cover of: Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager (AHA Press) (J-B AHA Press)

    First published in 2000 1 edition in 1 language
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  • Cover of: Working Together for Professionals in Health Care: Communication Skills for Collaboration and Teamwork

    First published in 2012 1 edition
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  • Cover of: Achieving impressive customer service: 7 strategies for the health care manager

    First published in 1998 1 edition in 1 language — 1 previewable
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  • Cover of: Assertiveness Skills for Professionals in Health Care

    First published in 2003 1 edition in 1 language
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  • Cover of: Customer service in health care

    First published in 1990 1 edition in 1 language — 1 previewable
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  • Cover of: Effective complaint handling in health care

    First published in 1990 1 edition in 1 language — 1 previewable
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  • Cover of: The health care manager's guide to continuous quality improvement

    First published in 1991 1 edition in 1 language — 1 previewable
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  • Cover of: Health care managers in transition: shifting roles and changing organizations

    First published in 1990 1 edition in 1 language — 1 previewable
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  • Cover of: Job satisfaction strategies for health care professionals

    First published in 1991 1 edition in 1 language — 1 previewable
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  • Cover of: Patient satisfaction: a guide to practice enhancement

    First published in 1990 1 edition in 1 language
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  • Cover of: Positive co-worker relationships in health care

    First published in 1990 1 edition in 1 language
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  • Cover of: Practical assertiveness for health care professionals

    First published in 1991 1 edition in 1 language — 1 previewable
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  • Cover of: Service savvy health care: one goal at a time

    First published in 1998 1 edition in 1 language — 1 previewable
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We need a photo of Wendy Leebov
Subjects
Health services administration, Consumer satisfaction, Consumer Satisfaction, Health Services Administration, Organization & administration, Patient satisfaction, Administration, Patient Satisfaction, Professional-Patient Relations, Consumer Behavior, Customer relations, Medical care, Quality control, Quality of Health Care, Administrative Personnel, Communication, Customer services, Health Care Quality Assurance, Health Facilities, Health facilities, Interpersonal Relations, Interpersonal relations, Leadership, Marketing of Health Services, Medical Practice Management
Places
United States

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ID Numbers

  • OLID: OL403631A

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History

Download catalog record: RDF / JSON
September 2, 2008 Edited by RenameBot fix author name
April 1, 2008 Created by an anonymous user initial import