An edition of Keeping customers (1993)

Keeping customers

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Cover of: Keeping customers by edited, with an introduction by John J. Sviokla and Benson P. Shapiro.
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Last edited by MARC Bot
November 15, 2020 | History
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An edition of Keeping customers (1993)

Keeping customers

by and

  • 0 Ratings
  • 1 Want to read
  • 0 Currently reading
  • 0 Have read

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Publish Date
Publisher
Harvard Business School Press
Language
English
Pages
384

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Previews available in: English

Subjects
Satisfaction, Kundenmanagement, Consumer satisfaction, Customer services, Service à la clientèle, Consommateurs, Aufsatzsammlung

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Edition Availability
Cover of: Keeping customers
Keeping customers
1993, Harvard Business School Press
in English
Libraries near you: WorldCat

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Book Details

Published in

Boston, MA

Edition Notes

Includes bibliographical references and index.
Articles originally published in the Harvard business review, 1968-1992.
Companion volume to: Seeking customers.

Series
The Harvard business review book series
Other Titles
Harvard business review.

Classifications

Dewey Decimal Class
658.8/12
Library of Congress
HF5415.5 .K45 1993

The Physical Object

Pagination
xx, 384 p. :
Number of pages
384

ID Numbers

Open Library
OL1734379M
Internet Archive
keepingcustomers00svio
ISBN 10
0875843336
LCCN
92039229
Library Thing
7593529
Goodreads
1238332

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
November 15, 2020 Edited by MARC Bot import existing book
January 27, 2012 Edited by ImportBot import new book
August 12, 2011 Edited by ImportBot add ia_box_id to scanned books
December 16, 2010 Edited by ImportBot found a matching MARC record
April 1, 2008 Created by an anonymous user Imported from Scriblio MARC record.