An edition of When America does it right
(1988)
When America does it right
case studies in service quality
by Jay W. Spechler
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Last edited by bgimpertBot
April 16, 2010 | History
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Previews available in: English
Subjects
Case studies, Customer services, Quality assurance, Kundendienst, Unternehmen, FallsammlungPlaces
United States, USAShowing 2 featured editions. View all 2 editions?
| Edition | Availability |
|---|---|
1
When America does it right: case studies in service quality
1991, Industrial Engineering and Management Press
in English
0898061008 9780898061000
|
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WorldCat
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2
When America does it right: case studies in service quality
1988, Industrial Engineering and Management Press
in English
0898061008 9780898061000
|
aaaa
Libraries near you:
WorldCat
|
Book Details
Published in
Norcross, Ga
Edition Notes
Includes bibliographies and index.
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History
- Created April 1, 2008
- 3 revisions
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| April 16, 2010 | Edited by bgimpertBot | Added goodreads ID. |
| December 12, 2009 | Edited by WorkBot | link works |
| April 1, 2008 | Created by an anonymous user | Imported from Scriblio MARC record. |