| Record ID | ia:onetoonefuturebu00pepp |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/onetoonefuturebu00pepp/onetoonefuturebu00pepp_marc.xml |
| Download MARC binary | https://www.archive.org/download/onetoonefuturebu00pepp/onetoonefuturebu00pepp_meta.mrc |
LEADER: 00998nam 22003137a 4500
001 ocm31514777
003 OCoLC
005 20100201173600.0
008 940520s1993 enk 001 0 eng
040 $aUKM$cUKM$dBAKER
015 $aGB94-42258
020 $a0385425287 :$c£20.00 : Formerly CIP
020 $a9780385425285
035 $a(OCoLC)31514777
082 04 $a658.812$220
100 1 $aPeppers, Don.
245 14 $aThe one to one future :$bbuilding business relationships one customer at a time /$cDon Peppers and Martha Rogers.
260 $aLondon :$bPiatkus,$cc1993.
300 $axviii, 443 p. ;$c19 cm.
650 0 $aMarket segmentation.
650 0 $aSales promotion.
650 0 $aConsumers' preferences.
650 0 $aCustomer relations.
653 0 $aCustomer services
700 1 $aRogers, Martha.
938 $aBaker & Taylor$bBKTY$c24.95$d18.71$i0385425287$n0002267104$sactive
029 0 $aUKM$bb9442258
994 $aZ0$bPMR
948 $hNO HOLDINGS IN PMR - 6 OTHER HOLDINGS