An edition of Becoming a successful manager
(2010)
Becoming a successful manager
powerful tools for making a smooth transition to managing a team
Completely updated 2nd ed.
by J. Robert Parkinson
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Becoming a successful manager: powerful tools for making a smooth transition to managing a team
2010, McGraw-Hill
in English
- Completely updated 2nd ed.
007174164X 9780071741644
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Book Details
Table of Contents
What is a professional manager
Defining your role
The staff mosaic : working together
Understanding each person in your department
Clarifying what you and your employees have in common
Adopt positive and productive attitudes
Perpetuating a problem-solving culture
Listening
really listen and you'll hear more than words
Mastering the art of asking questions
Eliminating weeds from your departmental garden
Giving the gift of constructive criticism
Hiring the right people
Conducting meaningful performance reviews
Delegating effectively and empowering employees to take risks
Mastering productive meetings is as easy as PIE
Resolving conflicts
Handling harassment
Moving forward.
Edition Notes
Includes index.
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| November 11, 2010 | Created by ImportBot | initial import |