An edition of Service Design: From Insight to Implementation
(2013)
Service Design
From Insight to Implementation
by Andy Polaine, Lavrans Løvlie, and Ben Reason
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Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
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| Edition | Availability |
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1
Service Design: From Insight to Implementation
Mar 13, 2013, Rosenfeld Media
paperback
1933820330 9781933820330
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2
Service Design: From Insight to Implementation
2013, Rosenfeld Media, Rosenfeld Media, LLC
in English
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Source title: Service Design: From Insight to Implementation
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| December 20, 2023 | Edited by ImportBot | import existing book |
| February 17, 2023 | Edited by ImportBot | import existing book |
| December 30, 2021 | Edited by ImportBot | import existing book |
| May 27, 2013 | Edited by Andy Polaine | Edited without comment. |
| May 27, 2013 | Created by Andy Polaine | Added new book. |