An edition of Service quality (1993)

Service quality

new directions in theory and practice

by and

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Cover of: Service quality by editors, Roland T. Rust, Richard L. Oliver.
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  • ★★★★★ 5.00 ·
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  • 8 Want to read
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Last edited by MARC Bot
February 18, 2019 | History
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An edition of Service quality (1993)

Service quality

new directions in theory and practice

by and

  • ★★★★★ 5.00 ·
  • 1 Rating
  • 8 Want to read
  • 1 Currently reading
  • 0 Have read

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Publish Date
Publisher
Sage Publications
Language
English
Pages
289

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Previews available in: English

Subjects
Customer services, Quality control, Consumer satisfaction, Customer service

Showing 6 featured editions. View all 6 editions?

Edition Availability
Cover of: Service Quality
Service Quality: New Directions in Theory and Practice
2012, SAGE Publications, Incorporated
in English
Libraries near you: WorldCat
Cover of: Service quality
Service quality: new directions in theory and practice
1994, Sage Publications
in English
Libraries near you: WorldCat
Cover of: Service Quality
Service Quality: New Directions in Theory and Practice
November 15, 1993, Sage Publications, Inc
Hardcover in English
Libraries near you: WorldCat
Cover of: Service Quality
Service Quality
1993, SAGE Publications, Incorporated
in English
Libraries near you: WorldCat
Cover of: Service Quality
Service Quality: New Directions in Theory and Practice
November 15, 1993, Sage Publications, Inc
Paperback in English
Libraries near you: WorldCat
Cover of: Service quality
Service quality: new directions in theory and practice
Publisher unknown
Libraries near you: WorldCat

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Book Details

Edition Notes

Includes bibliographical references and indexes.

Published in
Thousand Oaks, Calif

Classifications

Dewey Decimal Class
658.8/12
Library of Congress
HF5415.5 .S468 1994, HF5415.5.S468 1994

The Physical Object

Pagination
ix, 289 p. :
Number of pages
289

ID Numbers

Open Library
OL1421074M
Internet Archive
servicequalityne0000unse
ISBN 10
0803949197, 0803949200
LCCN
93031228
Amazon ID (ASIN)
Goodreads
5067656
1545714

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History

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February 18, 2019 Edited by MARC Bot import existing book
February 4, 2019 Created by MARC Bot import existing book