An edition of Say this, not that
(2010)
Say this, not that
what to say to get your way
1st ed.
by Boswell, John
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Say this, not that: what to say to get your way
2010, St. Martin's Press
in English
- 1st ed.
0312580843 9780312580841
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Book Details
Table of Contents
Introduction: words matter
You've got the power!
Degrees of conversation
Use "I" (put it on you)
Put it on "them"
Can/could & may/might
Avoid confrontation
Make it a question
Don't be annoying
Avoid the negative
Soften the message
Be polite
Office etiquette.
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| August 2, 2020 | Edited by ImportBot | import existing book |
| February 11, 2019 | Created by MARC Bot | import existing book |