An edition of The one to one future
(1993)
The one to one future
building relationships one customer at a time
1st Currency pbk. ed.
by Don Peppers
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Last edited by Open Library Bot
April 28, 2010 | History
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| Edition | Availability |
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1
The one to one future: building relationships one customer at a time
1997, Currency Doubleday, Currency
in English
- 1st Currency pbk. ed.
0385485662 9780385485661
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2
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3
1:1 xing xiao: The one to one future
1995, Shi bao wen hua chu ban qi yeh yu xian gong si
in Chinese
- Chu ban
9571317004 9789571317007
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4
The one to one future: building relationships one customer at a time
1993, Currency Doubleday
in English
- 1st ed.
0385425287 9780385425285
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Book Details
Published in
New York
Table of Contents
Back from the future
Share of customer, not share of market
Collaborate with your customers
Differentiate customers, not just products
Economies of scope, not economies of scale
Manage your customers, not just your products
Engage your customers in dialogue
Take products to customers, not customers to products
Make money protecting privacy, not threatening it
Society at light speed.
Edition Notes
"Including an all-new user's guide"--Cover.
Includes bibliographical references and index.
The Physical Object
ID Numbers
First Sentence
"In late 1991 the telegraph industry's life was taken, suddenly and brutally, by the facsimile machine."
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| April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
| February 1, 2010 | Edited by WorkBot | add more information to works |
| December 9, 2009 | Created by WorkBot | add works page |