Check nearby libraries
Buy this book
Create a service advantage with the help of customer service guru Ron Zemke. In practical, easy-to-follow steps, learn trusted techniques and positive approaches that will inspire you to believe in the value of customer care and give you the skills and style to deliver it. This book takes these winning concepts to a new level with interactive features that enable you to turn the Knock Your Socks Off Service advantage to a competitive advantage in your own workplace. You will learn how to: See things from the customer's point of view Meet customer expectations and satisfy their needs Create.
Check nearby libraries
Buy this book
Previews available in: English
Showing 1 featured edition. View all 1 editions?
Edition | Availability |
---|---|
1
Delivering knock your socks off service
2001, American Management Association
in English
0761215255 9780761215257
|
aaaa
Libraries near you:
WorldCat
|
Book Details
Edition Notes
Self-study course based on: Delivering knock your socks off service, rev. ed.; Knock your socks off answers; and Tales of knock your socks off service, copyrighted by Performance Research Associates.
Title from title screen.
Includes bibliographical references and index.
English.
Classifications
The Physical Object
ID Numbers
Community Reviews (0)
Feedback?April 7, 2022 | Created by ImportBot | import new book |