An edition of Service management and marketing (1990)

Service management and marketing

managing the moments of truth in service competition

by , , and

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Cover of: Service management and marketing by Christian Grönroos
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Last edited by ImportBot
December 19, 2023 | History
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An edition of Service management and marketing (1990)

Service management and marketing

managing the moments of truth in service competition

by , , and

  • 0 Ratings
  • 9 Want to read
  • 0 Currently reading
  • 0 Have read

dowload free here Christian Grönroos "Service management and marketing"
http://depositfiles.com/files/iuxptujyj part 2
http://depositfiles.com/files/1fo42vf28 part 1

Publish Date
Publisher
Lexington Books
Language
English
Pages
298

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Previews available in: English

Subjects
Customer services, Service industries, Marketing, Management & management techniques, Business & Economics, Business / Economics / Finance, Business/Economics, Marketing - General, Sales & Selling - Management, Business & Economics / Sales & Selling, Sales & Selling - General, Dienstensector, Dienstleistungsbetrieb, Dienstleistung, Dienstleistungssektor, Klantgerichtheid, Service à la clientèle, Management, Customer service, Services, Marketingmanagement, Service industries, management, Marketing, management, Customer relations, General, Business & economics -> marketing -> principles of marketing

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Edition Availability
Cover of: Service management and marketing
Service management and marketing: a customer relationship management approach
2000, Wiley
in English - 2nd ed
Libraries near you: WorldCat
Cover of: Service management and marketing
Service management and marketing: managing the moments of truth in service competition
1990, Lexington Books
in English
Libraries near you: WorldCat

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Book Details

Edition Notes

Includes bibliographical references (p. 277-291) and index.

Published in
Lexington, Mass
Series
Issues in organization and management series

Classifications

Dewey Decimal Class
658.8
Library of Congress
HD9980.5 .G776 1990, HD9980.5.G776 1990

The Physical Object

Pagination
xxii, 298 p. :
Number of pages
298

ID Numbers

Open Library
OL2207016M
Internet Archive
servicemanagemen0000gron_s2q9
ISBN 10
0669200352
LCCN
89029201
Library Thing
625731
Goodreads
1677085

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December 19, 2023 Edited by ImportBot import existing book
October 18, 2022 Edited by ImportBot import existing book
October 17, 2022 Edited by ImportBot import existing book
June 26, 2020 Edited by ImportBot import existing book
December 10, 2009 Created by WorkBot add works page