Microsoft CRM for dummies
by Joel Scott
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The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service Provides expert tips and tricks to make the software work more effectively Explains how to achieve increased customer satisfaction, customer loyalty, and more profitable customer relationships Author is considered one of a handful of global experts on CRM for small- and medium-sized businesses
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1
Microsoft CRM for Dummies
2007, Wiley & Sons, Incorporated, John
in English
047019975X 9780470199756
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2
Microsoft Crm for Dummies
2004, Wiley & Sons Canada, Limited, John
in English
1280265809 9781280265808
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3
Microsoft CRM For Dummies
2004, John Wiley & Sons, Ltd.
Electronic resource
in English
0764544896 9780764544897
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Hoboken, NJ : Wiley
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| July 31, 2020 | Edited by ImportBot | import existing book |
| July 22, 2019 | Edited by MARC Bot | remove fake subjects |
| July 22, 2017 | Edited by Mek | adding subject: In library |
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| December 8, 2009 | Created by ImportBot | add works page |