An edition of Observing the user experience (2003)

Observing the User Experience

A Practitioner's Guide to User Research

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Cover of: Observing the User Experience by Mike Kuniavsky
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An edition of Observing the user experience (2003)

Observing the User Experience

A Practitioner's Guide to User Research

by

  • 0 Ratings
  • 7 Want to read
  • 0 Currently reading
  • 1 Have read

"In this second edition, the authors update an important contribution to the emerging discipline of user experience (UX) research.This book is one of many noteworthy titles from Morgan Kaufmann in this subject area. It is chock full of practical examples and advice for both novice and experienced practitioners."--ComputingReviews.com, January 23, 2013

Publish Date
Publisher
Morgan Kaufmann Publishers
Language
English
Pages
560

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Previews available in: English

Subjects
Human-computer interaction, User interfaces (Computer systems), User-centered system design, Observation (Scientific method), Interaction homme-machine (Informatique), Interfaces utilisateurs (Informatique), COMPUTERS, Interactive & Multimedia, Computadores (ciências da computação), Homens (interação), User interfaces (computer systems), Computadores (ciencias da computacao), Homens (interacao), Computer graphics, Computer science, General, User interfaces, Systems analysis & design, Professional, career & trade -> computer science -> user interfaces, Professional, career & trade -> computer science -> computer science, Professional, career & trade -> computer science -> computer graphics, Professional, career & trade -> computer science -> general interest, Professional, career & trade -> computer science -> special topics, Professional, career & trade -> computer science -> internet & www, Professional, career & trade -> engineering -> software engineering

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Edition Availability
Cover of: Observing the User Experience
Observing the User Experience: A Practitioner's Guide to User Research
2020, Elsevier Science & Technology Books
in English
Libraries near you: WorldCat
Cover of: Observing the user experience
Observing the user experience: A Practitioner's Guide to User Research
September 21, 2012, Morgan Kaufman, Morgan Kaufmann
Paperback
Libraries near you: WorldCat
Cover of: Observing the User Experience
Observing the User Experience: A Practitioner's Guide to User Research
2012, Elsevier Science & Technology Books
in English
Libraries near you: WorldCat
Cover of: Observing the User Experience
Observing the User Experience: A Practitioner's Guide to User Research
2003, Morgan Kaufmann Publishers
Paperback in English
  • Not in Library
Libraries near you: WorldCat
Cover of: Observing the User Experience
Observing the User Experience: A Practitioner's Guide to User Research
2003, Elsevier Science & Technology Books
in English
Libraries near you: WorldCat

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Book Details

Published in

San Francisco, CA

Table of Contents

Preface. Page xiii
Part I. Why Research is Good and How It Fits Into Product Development Page 1 Chapter 1. Typhoon: A Fable Page 3 Chapter 2. Do A Usability Test Now! Page 9 Chapter 3. Balancing Needs Through Iterative Development Page 17 Chapter 4. The User Experience Page 43 Part II. User Experience Research Techniques Page 55 Chapter 5. The Research Plan Page 57 Chapter 6. Universal Tools: Recruiting and Interviewing Page 83 Chapter 7. User Profiles Page 129 Chapter 8. Contextual Inquiry, Task Analysis, Card Sorting Page 159 Chapter 9. Focus Groups Page 202 Chapter 10. Usability Tests Page 259 Chapter 11. Surveys Page 303 Chapter 12. Ongoing Relationship Page 367 Chapter 13. Log Files and Customer Support Page 395 Chapter 14. Competitive Research Page 419 Chapter 15. Others' Hard Work: Published Information and Consultants Page 439 Chapter 16. Emerging Techniques Page 459 Part III. Communicating Results Page 477 Chapter 17. Reports and Presentations Page 479 Chapter 18. Creating a User-Centered Corporate Culture Page 505 Appendix A: The Budget Research Lab. Page 529 Appendix B: Common Survey Questions. Page 532 Appendix C: Observer Instructions. Page 538 Bibliography. Page 542 Index. Page 545 About the Author. Page 560

Edition Notes

Includes bibliographical references (p. 542-544) and index.

Series
Morgan Kaufmann Series in Interactive Technologies

Classifications

Dewey Decimal Class
004/.01/9
Library of Congress
QA76.9.H85 K86 2003, QA76.9.H85, QA76.9.H85 K86 2003b

Contributors

Editorial Assistant
Mona Buehler
Designer
Frances Baca Design
Illustrator
Dartmouth Publishers
Project Coordinator
Top Graphics
Cover Design
Yvo Riezbos Design
Copy Editor
Robert Fiske
Proofreader
Jennifer McClain
Indexer
Ty Koontz
Printer
The Maple-Vail Book Manufacturing Group
Cover Printer
Phoenix Color
Cover Art
The Image Bank, Bill Helsel
Director
Diane D. Cerra
Foreword
Lynda Weinman

The Physical Object

Format
Paperback
Pagination
xvi, 560 p. :
Number of pages
560
Dimensions
9.25 x 7.4375 x 1.1875 inches

ID Numbers

Open Library
OL3575701M
Internet Archive
observinguserexp00kuni
ISBN 10
1558609237
ISBN 13
9781558609235
LCCN
2002115471
OCLC/WorldCat
52180723
Library Thing
62757
Amazon ID (ASIN)
Goodreads
1868

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History

Download catalog record: RDF / JSON
December 19, 2023 Edited by ImportBot import existing book
March 8, 2023 Edited by MARC Bot import existing book
September 28, 2021 Edited by ImportBot import existing book
September 22, 2021 Edited by wolfgang8741 fix capitalization, add isbn 13, book type, table of contents (not full detail), contributors, dimensions
December 10, 2009 Created by WorkBot add works page