An edition of When America does it right

When America does it right

case studies in service quality

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When America does it right
Jay W. Spechler
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Last edited by MARC Bot
April 1, 2008 | History
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An edition of When America does it right

When America does it right

case studies in service quality

by

  • 0 Ratings
  • 0 Want to read
  • 0 Currently reading
  • 0 Have read

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Publish Date
Publisher
Industrial Engineering and Management Press
Language
English
Pages
606

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Previews available in: English

Subjects
Customer services -- United States -- Case studies., Quality assurance -- United States -- Case studies.

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Edition Availability
Cover of: When America does it right
When America does it right: case studies in service quality
1991, Industrial Engineering and Management Press
in English
Libraries near you: WorldCat

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Book Details

Published in

Norcross, Ga

Edition Notes

Includes bibliographical references and index.

Classifications

Dewey Decimal Class
658.8/12
Library of Congress
HF5415.5 .S625 1991

The Physical Object

Pagination
xii, 606 p. :
Number of pages
606

ID Numbers

Open Library
OL1547263M
ISBN 10
0898061008
LCCN
91026624

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
November 13, 2020 Edited by MARC Bot import existing book
November 8, 2020 Edited by MARC Bot import existing book
August 12, 2011 Edited by ImportBot add ia_box_id to scanned books
October 28, 2010 Edited by ImportBot Added new cover
April 1, 2008 Created by an anonymous user Imported from Scriblio MARC record.